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Return Policy:
At Real Baby, customer service is our top priority. We take pride in all of the products that we carefully select and stand behind the quality of our merchandise. If for some reason you are not completely satisfied with your purchase from Real Baby, (* with a few exceptions) you can return the merchandise for a full refund (unless it's a gift and then we issue store credit) less shipping costs within 10 days of shipping. After 10 days, only store credit will be issued, and after 30 days, all sales are final. (We do make some exceptions so feel free to call so we can see if it's possible. If we do make an exception for you, please note that we will only issue store credit.)
*Please note, the merchandise must be unused (no slobber please) and in the original packaging. All special order items such as furniture, custom made products, etc. and items bought on sale are final sales.
If you do have any problem with your order, please do the following:
Call 303-477-2229-DENVER shop or 303-545-2229-BOULDER shop, or email us at info@realbabyinc.com within 10 business days from receipt of goods to obtain a Product Return Okay. Please note on your packing slip who you talked to for the okay, the reason for your return, and the date you called the shop. Even if you email us, we still want this info on the packing slip. Absolutely no returns or exchanges will be accepted if the package does not include this information. Again, only 10 days from shipping date will we refund you. After 10 days it will be store credit, after 30 days it's yours. Thanks.
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Real Baby has partnered with many cool companies including:
- Stroller Strides-Highlands:: This is a 60 minute workout program designed for both pregnant moms and those with children ages 4 and under. Classes are interval based, include cardio and toning exercises, and are appropriate for all fitness levels. Receive a coupon for a complimentary 3 pack of classes with any stroller purchase! The coupon is valid at all Denver locations.
- Stroller Strides-Longmont:: For our Boulder moms.
- Belly Bliss-Denver:: Many great classes including Child Birth, Mommy and me, Parenting, Yoga and much more
- Yo Mama Yoga-Boulder:: A center that focuses on pregnancy, new motherhood, and new families.
- Bloom Portraits by 211 Photography:: a concept studio offering mini studio sessions for children at a price point everyone can love.
- Wee Plan Baby Planners::Our newest partner, Annie Mullens of WeePlan Baby Planners, is a certified Baby Planner and Car Seat Technician with an expertise in green, non-toxic products for your baby.
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